This was the first time I had to arrange an annual boiler service. Completely easy, I know, but I had no idea what to book or even expect as I had never dealt with this before. Paul was friendly and efficient, explained everything through, tidy and convenient - I felt completely comfortable with the whole experience and will book Paul in future for any jobs. Booking was easy, Paul was on time and even checked another issue that had started in the last few days. All for a great cost. Thank you!